Frequently Asked
The questions buyers ask us first.
Direct answers on what Historacle is, how source-grounded AI actually works, what we do with your data, how fast a pilot launches, and what it costs.
About
What is Historacle?
Historacle is a source-grounded AI platform for institutions whose value lives in their archives: museums, historical societies, seminaries, libraries, special collections. Visitors talk by voice or text with the people in your collection. The figures answer only from documents you have approved, with citations on every claim.
Who is Historacle for?
Cultural and historical institutions: museums and galleries, historical societies, heritage projects, religious institutions and seminaries, archives and special collections, and libraries with significant holdings. Historacle is not a consumer chat product. Every deployment is institutional and curator-controlled.
Who is behind Historacle?
Historacle is a product of EditLingo Solutions LLC, headquartered in New Jersey. We build AI infrastructure for institutions whose authority is the point (museums, archives, seminaries, historical organizations), not for consumer chat.
How it works
How is Historacle different from ChatGPT, Claude, or Gemini?
General-purpose AI answers from training data scraped from the web. Historacle answers only from documents your institution has approved, with citations to the source. ChatGPT might tell a visitor about a founder using whatever it learned online. A Historacle figure tells the visitor only what your archive contains, and shows them where it came from.
What does "source-grounded" actually mean?
Every response is generated by reading the relevant passage from your approved documents and writing the answer from that passage alone. Nothing the figure says comes from outside the source set. If your archive does not answer the question, the figure says so. It does not improvise.
How do you handle accuracy and hallucination?
Three layers in combination. Source-locking: the figure can only read documents you have approved. Citation enforcement: every claim ships with the source it came from. Explicit refusal patterns: when the answer is not in your archive, the figure says so. The need is real: a 2025 Stanford study (Magesh et al., Journal of Empirical Legal Studies) found that leading retrieval-grounded AI research tools still hallucinated between 17% and 33% of the time. We close that gap by combining all three layers and giving curators tools to inspect every response. In our own production evaluation, our figures reach roughly 94% factual accuracy at the claim level, about a 6% false-claim rate, scored by an independent ensemble of judges from two model vendors, with every quoted passage verified verbatim against the source.
What languages do you support?
English is our primary and tested language today. The platform can work in other languages that the underlying models support, and we validate English first before extending to a given deployment. Source material itself can be in any language your collection holds; how the figure handles translation and original-language terms is a curator decision.
Trust & data
What is your data policy?
Your archive lives in an isolated index that only your characters can read. Historacle runs on third-party AI providers to generate responses and power retrieval, so your documents and visitor conversations are processed by those providers, but only to produce answers, under API terms that prohibit using your content to train their models. We do not fine-tune or train any model on your data, and neither do they. We do not share, sell, or expose your corpus across organizations. If you leave, your data is exported and our copies are deleted on a documented schedule.
What security and compliance practices do you follow?
Per-organization data isolation enforced at both the database and the retrieval layer, with no cross-tenant access. Audit logging on admin actions. Data encrypted in transit and at rest. GDPR-aware handling: no PII collected by default, and visitor deletion requests are honored. We do not overstate our compliance posture: we will tell you where we stand and work through your institution’s security requirements during a pilot.
Where is Historacle hosted?
On enterprise-grade cloud infrastructure, with multi-region deployment available. Per-organization isolation is enforced at both the database and retrieval layers, and data is encrypted at rest and in transit. We can share specifics under NDA during a pilot.
Pilots & pricing
How fast can we launch a pilot?
Implementation is paced by curation, not by software. The technical pipeline moves quickly; the timeline is set by source selection, expert vetting, and your review, which we treat as the point rather than a step to rush.
How is Historacle priced?
We don't publish public pricing because deployment scale, archive size, and visitor volume vary widely across institutions. Pilots are scoped for cost predictability so your spend does not fluctuate with conversation volume. Start a conversation and we will share a quote within one business day.
Can we have a demo?
Yes. Start a conversation through the partnerships form and we will set up a working demo with sample sources, or, if you would like, with a small slice of yours.
Operations
What does support look like during a pilot?
A named pipeline lead handles your deployment end-to-end: source intake, curator collaboration, character review, launch. After launch, dedicated support for content updates, performance tuning, and any deployment expansions.
Do you offer training for our team?
Yes. Curator training is included in every pilot, typically a session for character authoring, source curation, and the admin studio. Formation-team training is available for religious-institution deployments, and archivist training is available for archives and library deployments.
Question we missed?
The partnerships form goes straight to a real person, with a one-business-day response.